Payment Issues
If you are having premium issues please join our Discord Server for more help!

Payment Issues FAQ

Q: My card is getting declined! - A: Please make sure you have sufficient funds and that your card type is supported.
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Q: Do support PaySafe?
- A: No we do not, please see Premium FAQ for more info.
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Q: I bought Unlimited Bots subscription and my Premium Tokens are not showing!
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A: Please join our Official Support Server and contact a member of staff for more help!

Further Support

Got a payment issue you need handled fast? See our solution below!

BotGhost Utilities

BotGhost Utilities is our Modmail/Premium Support bot, it is used on our Official Support Server. Join the server, then DM the bot and a member of management will begin helping you.
Please only DM the bot only if you have payment issues.
Last modified 15d ago
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