Payment Issues
If you are having premium issues please join our Discord Server for more help!
Payment Issues FAQ
Q:
My card is getting declined!
-
A: Please make sure you have sufficient funds and that your card type is supported.
Q:
Do support PaySafe?
Q:
I bought Unlimited Bots subscription and my Premium Tokens are not showing! -
Further Support
Got a payment issue you need handled fast? See our solution below!
BotGhost Utilities
BotGhost Utilities is our Modmail/Premium Support bot, it is used on our Official Support Server. Join the server, then DM the bot and a member of management will begin helping you.
Please only DM the bot only if you have payment issues.
Last modified 15d ago
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