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Premium FAQs

This page will provide answers to some Frequently Asked Questions about BotGhost's premium subscriptions. We hope this answers your question promptly.

1. I bought a premium subscription, but I still haven't gained access to the premium features; it keeps prompting me to upgrade once more.

After purchasing a premium subscription, you will need to manually upgrade the bot(s) to your liking through the settings menu of your bot. For further instructions on this process, please refer to this page.

2. What payment methods can I use to purchase a premium subscription?

We currently offer support for the following payment methods and do not have immediate plans to introduce additional options:
  • PayPal
  • Credit/Debit cards (Mastercard, Visa, American Express, etc.)
  • Google Pay
  • Apple Pay
Please note that the availability of certain payment methods may be restricted based on local or international limitations or regulations. Additionally, the accessibility of specific payment methods may be limited by the device you are using.

3. How can I cancel my subscription?

You can find more information about canceling your premium subscription on this page.

4. I want a refund.

You can find more information about requesting a refund for your premium subscription on this page.
You can get in touch with us through the BotGhost Support Server if you are having issues with your bot, subscription, or any other inquiries/questions. Aren't you able to join our server or do you prefer to have a chat over email? No worries, email us at [email protected] and our team will assist you further. Do you have any special requests or do you want more information on subjects that are unrelated to a BotGhost bot, subscription, or payments? Feel free to send an email to [email protected]!