Premium FAQs

This page will provide answers to some Frequently Asked Questions about BotGhost's premium subscriptions. We hope this answers your question promptly.

1. I bought a premium subscription, but I still haven't gained access to the premium features; it keeps prompting me to upgrade once more.

After purchasing a premium subscription, your bots must be upgraded manually through the settings menu of your bot. For further instructions on this process, please refer to this page.

2. What payment methods can I use to purchase a premium subscription?

You can purchase a premium subscription using the payment methods listed below. A premium subscription can only be purchased via our website. We are unable to accept direct money transfers through your bank or through PayPal. • PayPal • Credit / Debit card (Must include a CVV/CVC) • Apple Pay • Google Pay

Some payment methods might not be available to you due to local or international restrictions or limitations. PayPal offers a wide range of features which may vary per country.

You can create a free credit card at https://revolut.com/. (BotGhost is not affiliated with Revolut)

We are unable to make exceptions and offer you a different payment method than our standard payment methods mentioned above.

3. How can I cancel my subscription?

BotGhost uses a self-serve subscription management system that allows you to cancel your subscription at any time. If you want to cancel your subscription for any reason whatsoever, you can do this at the Chargebee Custom Portal. Here you can cancel your current subscription(s) by logging in with your subscription email. For further assistance, please join our Discord Server or email us at [e-mail].

Canceling a subscription will NOT refund the subscription! Canceling a subscription will NOT cause your premium token(s) to be deleted. The token(s) stay until your subscription plan is expired!

4. I want a refund.

If you are not pleased, made a wrong choice, or if you changed your mind within seven days after making a subscription, you may request a refund. We're sorry to see you leaving BotGhost, but you may request a refund by joining our Discord Server or by mailing us at [e-mail].