Modmail
Set up modmail, an easy way for members to contact staff
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Set up modmail, an easy way for members to contact staff
Last updated
Was this helpful?
This module requires a to function.
The Modmail module allows users to send a Direct Message to your bot to open a form thread in a form channel of your choice to contact server staff privately, or report server members and more.
Here you can configure the settings for the modmail module, from changing the DM Messages to selecting the form channel you would like it to be posted in.
This option is enabled by default and disabling this setting will stop users from opening a modmail thread and instead return a closed message when they direct message your bot.
This field is where you can edit the direct message title which is sent to users upon contacting your bot via direct messages.
Here you can edit the message that is sent to the user upon contacting your bot via DMs. All variables may be used.
This is where you can configure the settings for the /modmail-ban command.
This toggle is where you can enable/disable the ability for staff to use the /modmail-ban command.
This dropdown section is where you can change the permissions for use of the /modmail-ban command, the default value of this is set to Administrator but can be changed to:
Administrator
Requires the administrator permission in your server.
Server Manager
Requires the manage server permission.
Moderator
Requires the manage permissions.
In this field, you can set the message that is displayed to a user when they attempt to make a modmail thread after they have been banned from using modmail.
In this area, you can view and modify the commands of the Modmail module. Below you may find some information on each command of the module.
In this area, you can view and modify the events of the Modmail module. Below you may find some information on each event of the module.
It's advised that you do not edit the commands and events unless you have a good understanding of BotGhost and its Command Builder. If you encounter any issues, you might want to reset the module for it to work again as intended.
Additionally, a copy of the edited commands / events will be created if you update the module.
Here you must paste your forum channels ID to allow users to open modmail threads, you can create a forum channel in your discord server, for a guide on how to get a channel ID you can check .
