Frequently Asked Questions
On this page you can find a couple FAQs that might answer your question quickly!
How can I change my prefix?
With the implementation of slash commands, Discord is planning on making Message content a privileged intent, meaning verified bots must apply for access to be able to read the content of a message. As BotGhost is one of the largest bot hosting platforms, we must comply with Discords policies and decisions and therefor shift our development over to slash commands and interactions. Therefore we have decided to remove prefix commands definitive from BotGhost. From now on it's only possible to use '/', slash commands.
How to disable 'Integration Requires Code Grant'?
1. Go to the Discord Developer Portal.
2. Select your bot application and click 'bot' in the left menu.
3. Scroll down and disable the REQUIRES OAUTH2 CODE GRANT option!
I can't log in to my account / The dashboard keeps loading.
In order to solve this issue, you have to to clear your browser cache for the BotGhost website. Click on one of the links below to get forwarded to a 'how-to' page matching your current browser.
How can I create and use tickets in BotGhost?
You may setup the ticket module for your bot by heading over to here. The documentation for this module can be found here.
Can I use custom code inside of my bot?
The ability to add your own custom code into your BotGhost bot is not possible, and will remain so in the future. This would go against our "no coding" aspect of BotGhost.
How do I get free premium?
You can get 3 days of free premium for one of your bots by going over to here. In addition, you can also try your luck at winning a free unlimited lifetime premium subscription in the giveaways channel inside of the BotGhost discord server which can be found here.
Can I create text or prefix commands?
Text/prefix commands have been removed from BotGhost due to message intent enforcement by Discord. Only slash commands can be made using BotGhost. Prefix commands such as !, ?, etc. can no longer be made using BotGhost. You can read up more on the message intent here: https://btghst.info/prefix From now on you are only able to use ( / (slash) commands!
Why does my bot keep thinking?
If the command you are using is a custom command which you built, make sure it has a either a "Plain Text Reply" or "Embed Reply" action block inside of the command tree. If your command is a prebuilt command or has a reply block, you may try restarting your bot from the settings of your bot in the dashboard here.
My bot is offline, what do I do?
If your bot has became offline automatically, it may have turned off due to the 7 days inactivity shut off for free bots. You can turn your bot back online by heading over to the settings of your bot here and pressing the "restart" button which will turn your bot back online. If that does not turn your bot back on, reset your bot's token from the Discord Developer Portal here by heading over to your bot, then to the "Bot" section and finding the "Reset Token" button, then copy paste the token into the settings of your bot then save and restart!
Is your question still not answered? Head over to the BotGhost Support page on this website to get all the support methods we offer!
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