Manage Your Subscription

Do you require assistance regarding to billing, premium or subscriptions? Read everything about it below!

Cancel your Subscription / Request a Refund

Click here to find out how to request a refund for your purchased subscription.

Premium Subscriptions

Premium Subscriptions purchased post (after) March 15th 2025: Stripe self-serve Customer Portal

Subscriptions can be managed and edited via the Stripe self-serve customer portal. Login using the email associated with your Premium subscription to manage and edit your subscription. The email associated with your subscription can be different than your Discord account email.

Premium subscriptions purchased pre (before) March 15th, 2025: Chargebee self-serve Customer Portal

Subscriptions can be managed and edited via the Chargebee self-serve customer portal. Login using the email associated with your Premium subscription to manage and edit your Premium subscription. The email assosiated with your subscription can be different than your Discord account email.

Priority Hosting subscriptions: Stripe self-serve Customer Portal

Subscriptions can be managed and edited via the Stripe self-serve customer portal. Login using the email associated with your Premium subscription to manage and edit your subscription. The email associated with your subscription can be different than your Discord account email.

Should you have any questions about BotGhost's billing or subscription, please reach out to us at [email protected] or join our Discord server at discord.gg/botghost to create a ticket.