Billing & Subscription
Do you require assistance regarding to billing, premium or subscriptions? Read everything about it below!
If you are interested in your subscription and/or payments you have made at BotGhost, you may visit our customer portal page at Chargebee. Chargebee is our payment service provider which gives you the ability to overview your subscription, payments, invoices, and the option to cancel your subscription. You can log in onto the Chargebee Customer Portal by using your BotGhost subscription email!
Via a 'Billing & Subscription Support Ticket' are you able to get support in a private space, which will be your email inbox. A ticket can be submitted through our Discord support server. We strive to answer these tickets personally within 48h on business days, weekends may take longer. These tickets are safe and can't be seen by others, as we fully respect your privacy and safety here at BotGhost.