Links

FAQs

On this page you can find a couple FAQs that might answer your question quickly!

1. How can I change my prefix?

With the implementation of slash commands, Discord is planning on making Message content a privileged intent, meaning verified bots must apply for access to be able to read the content of a message. As BotGhost is one of the largest bot hosting platforms, we must comply with Discords policies and decisions and therefor shift our development over to slash commands and interactions. Therefore we have decided to remove prefix commands definitive from BotGhost. From now on it's only possible to use '/', slash commands.

2. How to disable 'Integration Require Code Grant'?

1. Go to the Discord Developer Portal,
🔗
https://discord.com/developers 2. Select your bot application and click 'bot' in the left menu. 3. Scroll down and disable 'REQUIRES OAUTH2 CODE GRANT'!

3. I can't log in to my account / The dashboard keeps loading?

In order to solve this issue, you'd have to need to clear your browser cache for the BotGhost website. Click on one of the links below to get forwarded to a 'how-to' page matching your current browser. Google Chrome Firefox OperaGX ​Internet Explorer Microsoft Edge Safari​

4. How can I use tickets with BotGhost?

We are happy to hear that you want use BotGhost for your ticket bot! We do offer a really nice ticket module which can be found here! The documentations page for the ticket module can be found here!

5. Where can I contact the customer service?

You can get in touch with us through the BotGhost Support Server if you are having issues with your bot, subscription or any other inquries / questions. Aren't you able to join our server or do you prefer having a chat over email? No worries, contact [email protected] with as much as information as possible! Do you have any special requests or do you want more information on subjects that are unrelated to a BotGhost bot, subscription or payments? Feel free to send an email to [email protected]!
Is your question still not answered? Head over to the Support Server page on this website to get all support methods we offer!